Payment Policy

In short. Paid plans are billed in advance through PayPal and renew automatically until you cancel. Customers in India pay in INR; international customers pay in USD. We never see or store your card or bank details. Cancellation and refunds are covered in our Refund & Cancellation Policy.

This Payment Policy explains how payments work for the paid features of OrbitSub, operated by KARAN (“we”). It should be read together with our Terms of Service and our Refund & Cancellation Policy, which govern cancellations and refunds.

1. Plans and pricing

• OrbitSub offers a free tier and paid subscription plans (currently PRO and TEAM).
• Each paid plan is available on a monthly or yearly billing cycle; the yearly option is offered at a discount to the monthly rate.
• The price, plan, currency, and billing cycle that apply to your purchase are the ones shown to you at checkout at the time you subscribe.
• Free-tier features may change over time, and some features may only be available on paid plans.

2. How you’re billed

• Paid plans are billed in advance for each billing period.
• Subscriptions renew automatically at the end of each period at the then-current price, until you cancel.
• By subscribing, you authorise us and our payment processor to charge your chosen payment method for the subscription and any applicable taxes, on each renewal, until you cancel.
• You can cancel at any time from Settings → Billing; cancellation stops future renewals and you keep access until the end of the current period, as described in our Refund & Cancellation Policy.

3. Payment processor

Payments are processed by PayPal. When you subscribe, your payment is handled on PayPal’s systems under PayPal’s own terms and privacy policy.

• We receive confirmation of your subscription status and a subscription identifier from PayPal.
• We never see or store your card number, bank details, or full payment credentials.
• Your relationship with PayPal for the payment itself is governed by your agreement with PayPal.

4. Currency

• Customers in India are charged in Indian Rupees (INR).
• International customers are charged in US Dollars (USD).
• If your bank or card operates in a different currency, your provider may apply its own conversion rate and fees, which are outside our control.

5. Taxes

Prices may be shown exclusive of applicable taxes. Where we are required to collect tax — such as Goods and Services Tax (GST) in India — it will be added to your price and shown at or after checkout as required.

• You are responsible for any taxes, duties, or levies associated with your purchase, other than taxes on our income.
• If you are purchasing on behalf of an organisation that is tax-exempt or requires specific tax handling, contact us at team@orbitsub.com.

6. Receipts and invoices

You will ordinarily receive confirmation of your payment. If you need a receipt or invoice for your records, or a tax invoice where applicable, contact us at team@orbitsub.com and we will help.

7. Price changes

We may change our prices or the features included in a plan. If a change would affect you, we will give you notice before it applies to your next renewal, by email or an in-product notice. If you do not agree to a new price, you can cancel before your next renewal. Continuing to use a paid plan after a price change takes effect means you accept the new price.

8. Failed or reversed payments

If a payment fails, is declined, or is reversed (for example, a failed renewal or a chargeback), we may:

• retry the payment, where the processor supports it;
• downgrade your account to the free tier (founding members return to their founding benefits) until payment succeeds;
• suspend paid features associated with the unpaid period.

You can restore paid access by resubscribing with a valid payment method. We are not responsible for any fees your bank or payment provider charges you in connection with a failed or reversed payment.

9. Chargebacks and disputes

If you believe you were charged in error, please contact us first at team@orbitsub.com — most issues can be resolved quickly, and genuine billing errors are always refunded, as set out in our Refund & Cancellation Policy. Raising a chargeback without contacting us first may result in temporary suspension of your account while the dispute is resolved.

10. Security of payment data

Because payments are handled by PayPal, your sensitive payment details are processed on PayPal’s secure systems and are not stored by us. We store only what we need to manage your subscription — such as your plan and a subscription identifier. Our general security measures are described in our Privacy Policy.

11. Changes and contact

We may update this Policy from time to time; the current version and the “Last updated” date are shown here, and the policy in effect at the time of your purchase applies to that purchase. For any billing question, contact us at team@orbitsub.com.