Data Deletion Policy

This Data Deletion Policy explains how you can delete your data from the Service provided by OrbitSub, a sole proprietorship owned and operated by Karan in New Delhi, India, and registered as a micro enterprise under the Udyam (MSME) scheme of the Government of India ("OrbitSub", "we" or "us"), and what happens when you do. It forms part of our Privacy Policy.

1. Deleting your Account

1.1 How. Go to Settings and choose to delete your Account. Deletion is permanent and cannot be undone, so export any research you want to keep first. You can export each piece of research to PDF, Word or Markdown.

1.2 Paid plans. Deleting your Account does not automatically cancel a subscription held with PayPal. Cancel your subscription first, as described in our Payment Terms, to avoid further charges.

1.3 If you cannot sign in. Email team@orbitsub.com from the address linked to your Account and ask us to delete it. We may ask you to verify your identity.

2. What is deleted

When you delete your Account, the following are permanently deleted from our live systems at once:

1. your Account, profile, password and two-factor authentication settings, and your sessions;
2. research you own, including drafts and published research, with its images, citations, comments and history;
3. your comments, suggestions, likes, votes, follows and saved research;
4. the direct messages you sent;
5. your library, including uploaded files, and your connections to Zotero and Mendeley;
6. your Orbit AI conversations, reviews and saved prompts;
7. communities you created, and your memberships of other communities;
8. your notifications, feedback posts and usage records.

3. What remains, and why

1. Registration information. Your email address, username and name, and the dates you joined and left, are held in restricted storage for 180 days after deletion, as required by Rule 3(1)(h) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and then erased automatically. They are used only where the law requires.
2. Contributions to other people's research. Text you contributed to research owned by someone else, which its owner approved, is part of their research and remains, without a link to your Account.
3. Reports and support requests. Reports you made about others, and your support requests, may be kept without a link to your Account where needed to resolve them or to comply with law.
4. Records we must keep. Records we are required to keep by law, such as payment records and records relating to removed Content or a legal matter, are kept for the periods in our Data Retention Policy.
5. Backups. Copies in backups are overwritten on a rolling basis, ordinarily within 30 days.
6. Copies made by others. Public Content may have been copied, cached or shared by other people or indexed by search engines before you deleted it. We cannot delete copies we do not control.

4. Deleting individual items

You can delete individual research, comments and other Content where the Service offers the option. Deleted items are removed from our live systems, subject to sections 3.4 and 3.5.

5. Requests under data protection law

You can also ask us to erase specific personal data, or all personal data we hold about you, by writing to team@orbitsub.com. We respond within 30 days. If we are required by law to keep any data, we will tell you what and why.

6. Requests on behalf of others

A person nominated under the Digital Personal Data Protection Act, 2023, or the legal representative of a user who has died or is incapable of acting, may ask us to delete that user's Account by writing to team@orbitsub.com with evidence of their authority.

This Policy is effective from 1 October 2026.